Política de Privacidad Colombia | Ai360 Digital Agency

1. Introduction

This Privacy Policy explains how AI360 Digital Agency SAS ('We', 'The Company') collects, uses, stores and protects your personal data in compliance with Law 1581 2012 and its regulations.

2. Data Controller & Processor

As Controller, AI360 determines purposes and means of data processing. Processor (Hostinger) only processes data under our instructions.

3. Personal Information Collected

4. Purposes of Processing

Primary Purposes:

• Execute contracts and commercial services
• Send billing and transaction information
• Technical support and customer service
• Commercial communications and newsletters

Secondary Purposes:

• Statistical analysis and service improvement
• Fraud prevention and security
• Personalized advertising (if authorized)
• Compliance with legal obligations

 5. ARCO Rights (Law 1581)

As a data subject in Colombia, you have the following rights:

6. Sharing Personal Data

Your data may be shared with:

7. Security Measures

We implement technical and organizational measures to protect your data:

• Data encryption in transit and at rest
• Restricted access to authorized personnel only
• Firewalls and malware protection
• Periodic security audits
• Confidentiality agreements with providers
• Incident response plans

 8. Data Retention

After these periods, data is securely deleted or anonymized.

9. Inquiries, Complaints & Remedies

Complaint Procedure:

If you believe your rights have been violated:

1. Send a written complaint to
2. Specify which rights were affected
3. Provide evidence if possible
4. You will receive a response in 10 business days

10. Changes to This Policy

We may update this Policy at any time. Significant changes will be notified by email or prominent posting on our site.