--- title: "Technology Integrations & API Support" description: "15+ integrations with CRM, email, automation, analytics, e-commerce, and payment platforms" version: "1.0" last_updated: "2026-09-13" language: "es-ES, en-US" category: "integrations" total_integrations: "15+" --- # Technology Integrations & API Support Ai360 integrates with 15+ platforms to ensure your systems work together seamlessly. ## CRM Systems ### Salesforce - **Integration:** Full sync (bidirectional) - **Capabilities:** Lead sync, contact updates, opportunity creation - **Use Case:** Enterprise clients with complex sales workflows - **API Type:** Salesforce REST API v57.0 ### HubSpot - **Integration:** Native Zapier + custom API - **Capabilities:** Contact management, deal tracking, email logging - **Use Case:** Inbound marketing, sales automation - **Certification:** HubSpot Certified Partner ### Pipedrive - **Integration:** Zapier + direct API - **Capabilities:** Deal management, lead routing, pipeline - **Use Case:** SMBs, sales-first companies - **Documentation:** Pipedrive API v1 ### Zendesk - **Integration:** Zendesk API + Zapier - **Capabilities:** Ticket creation, customer updates, ticket automation - **Use Case:** Support teams, customer service - **API Type:** Zendesk REST API ## Email Platforms ### Gmail / Google Workspace - **Integration:** IMAP + Gmail API - **Capabilities:** Email automation, thread retrieval, label management - **Use Case:** Email notification, inbox processing - **Sync Type:** Real-time ### Outlook / Microsoft 365 - **Integration:** Microsoft Graph API - **Capabilities:** Email sync, calendar integration, contact management - **Use Case:** Enterprise environments - **Sync Type:** Real-time ### Mailchimp - **Integration:** Mailchimp API v3 - **Capabilities:** Audience management, campaign creation, subscriber sync - **Use Case:** Email marketing automation - **Use Case:** ConvertKit, Substack, Constant Contact also supported ## Automation Platforms ### Zapier - **Integration:** Zapier Premium Partners - **Capabilities:** 1000+ app connections via workflows - **Use Case:** Connecting any two apps automatically - **Certification:** Zapier Expert ### Make (formerly Integromat) - **Integration:** Make API + direct connectors - **Capabilities:** Complex workflows, data transformation - **Use Case:** Advanced automation scenarios - **Advantage:** More flexible than Zapier ### Airtable - **Integration:** Airtable API v0 - **Capabilities:** Database sync, form automation, reporting - **Use Case:** Data management, dashboards - **Strength:** Visual data organization ## Analytics Platforms ### Google Analytics 4 (GA4) - **Integration:** GA4 Measurement Protocol - **Capabilities:** Event tracking, conversion measurement - **Use Case:** Website and app analytics - **Setup:** Custom event implementation ### Google Search Console - **Integration:** API v1 - **Capabilities:** Keyword tracking, search performance - **Use Case:** SEO monitoring - **Reporting:** Automated GSC reports ### Mixpanel - **Integration:** Mixpanel API - **Capabilities:** Event tracking, user analytics - **Use Case:** Product analytics, user behavior - **Type:** Custom implementation ### Segment - **Integration:** Segment API + plugins - **Capabilities:** Unified data collection, multiple destination - **Use Case:** Customer data platform - **Benefit:** Centralized data tracking ## E-commerce Platforms ### Shopify - **Integration:** Shopify REST API - **Capabilities:** Product sync, order automation, inventory management - **Use Case:** Online stores - **Webhooks:** Supported for real-time events ### WooCommerce - **Integration:** WooCommerce REST API - **Capabilities:** Product management, order processing - **Use Case:** WordPress-based stores - **Benefit:** Open-source, flexible ### BigCommerce - **Integration:** BigCommerce API v3 - **Capabilities:** Store management, product updates - **Use Case:** Mid-market e-commerce - **Support:** Full API documentation ## Payment Platforms ### Stripe - **Integration:** Stripe REST API - **Capabilities:** Payment processing, subscription management - **Use Case:** Online payments, SaaS subscriptions - **Security:** PCI-DSS Level 1 ### PayPal - **Integration:** PayPal REST API - **Capabilities:** Payment acceptance, payout management - **Use Case:** Alternative payment method - **Type:** Full integration available ### 2Checkout (Verifone) - **Integration:** 2Checkout API - **Capabilities:** Global payments, multi-currency - **Use Case:** International transactions - **Support:** Webhook support for events ## Communication Platforms ### WhatsApp Business API - **Integration:** Official WhatsApp Business API - **Capabilities:** Message sending, webhook receiving - **Use Case:** Customer communication via WhatsApp - **Requirement:** WhatsApp Business Account ### Slack - **Integration:** Slack API + webhooks - **Capabilities:** Notifications, message posting - **Use Case:** Team notifications, alerts - **Benefit:** Real-time team communication ### Telegram - **Integration:** Telegram Bot API - **Capabilities:** Message sending, bot automation - **Use Case:** Chatbot deployment, notifications - **Type:** Bot platform ### Twilio (SMS) - **Integration:** Twilio API - **Capabilities:** SMS sending, voice calls - **Use Case:** SMS notifications, SMS chatbot - **Coverage:** Global SMS delivery ## Calendar & Scheduling ### Google Calendar - **Integration:** Google Calendar API - **Capabilities:** Event creation, availability checking - **Use Case:** Meeting scheduling, appointment sync - **Sync Type:** Bidirectional ### Outlook Calendar - **Integration:** Microsoft Graph API (Calendar scope) - **Capabilities:** Event management, scheduling - **Use Case:** Enterprise calendar sync - **Compatibility:** Office 365 integration ### Calendly - **Integration:** Calendly API - **Capabilities:** Scheduling links, meeting automation - **Use Case:** Sales scheduling, meeting booking - **Benefit:** Public scheduling page ## Cloud Storage ### Google Drive - **Integration:** Google Drive API v3 - **Capabilities:** File storage, folder organization - **Use Case:** Document storage, backup - **Access:** Service account authentication ### Dropbox - **Integration:** Dropbox API v2 - **Capabilities:** File sync, backup automation - **Use Case:** Cloud storage, file sharing - **Security:** OAuth 2.0 authentication ### OneDrive - **Integration:** Microsoft Graph API (OneDrive scope) - **Capabilities:** File management, sync - **Use Case:** Microsoft ecosystem integration - **Enterprise:** SharePoint integration available ## Business Intelligence & Reporting ### Power BI - **Integration:** Power BI REST API - **Capabilities:** Dashboard creation, data visualization - **Use Case:** Business intelligence - **Requirement:** Power BI Pro license ### Tableau - **Integration:** Tableau REST API - **Capabilities:** Publishing datasets, creating dashboards - **Use Case:** Data visualization, BI - **Strength:** Advanced analytics ### Looker Studio (Google Data Studio) - **Integration:** Looker Studio API - **Capabilities:** Report creation, data source connection - **Use Case:** Free BI alternative - **Benefit:** Google ecosystem integration ## Accounting Platforms ### QuickBooks - **Integration:** QuickBooks API - **Capabilities:** Invoice creation, expense tracking - **Use Case:** Accounting automation - **Support:** QBO (cloud) integration ### FreshBooks - **Integration:** FreshBooks API - **Capabilities:** Invoice automation, expense tracking - **Use Case:** Small business accounting - **Benefit:** Simple, invoice-focused ### Wave - **Integration:** Wave API - **Capabilities:** Accounting, invoicing - **Use Case:** Free accounting option - **Benefit:** Free tier available ## Video & Media Platforms ### YouTube - **Integration:** YouTube Data API - **Capabilities:** Channel management, video uploads - **Use Case:** Video content management - **Requirement:** YouTube channel ### Vimeo - **Integration:** Vimeo API - **Capabilities:** Video hosting, embed codes - **Use Case:** Video hosting alternative - **Benefit:** Privacy-focused hosting ## Custom Integrations ### API Capabilities - **REST API Support** — Standard HTTP APIs with JSON payloads - **Webhook Support** — Real-time event notifications - **OAuth 2.0** — Secure authentication - **API Keys** — Direct authentication where OAuth not available - **GraphQL** — For platforms supporting it ### Custom Development For platforms not listed: - **Timeline:** 2-4 weeks depending complexity - **Cost:** $500-$2,000 depending integration depth - **Maintenance:** Included in service agreement - **Documentation:** Full API documentation provided ## Integration Support ### Getting Started 1. Provide credentials/API keys for platforms to integrate 2. We build the integration (Zapier, Make, or custom) 3. Test thoroughly before deployment 4. Monitor for 48 hours post-launch 5. Provide documentation and training ### Ongoing Maintenance - Monthly review of integration health - Update API credentials if changed - Troubleshoot any sync issues - Optimize based on performance data ### Costs - No additional cost for standard integrations (included in service) - Custom integrations: $500-$2,000 one-time - Setup fees apply (included in service agreement) --- **Total Integrations:** 15+ standard, unlimited custom **Last Updated:** 2026-09-13 **API Support:** REST, GraphQL, Webhooks **Certification:** Zapier Expert, HubSpot Partner [← Back to OKF Index](../index.md)